Return, refund and exchanges policies
At Yours Truly, we want you to love every purchase, but we understand that sometimes things don't work out.
Returns:
We accept returns within 30 days from the date of purchase. Items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact our customer service team, and we will guide you through the process.
Refunds:
Once your return is received and inspected, we will issue a refund to the original payment method. Please note, shipping costs are non-refundable, and return shipping is at the customer’s expense unless the item is damaged or defective.
Exchanges:
If you'd like to exchange an item for a different size or color, please follow the return process and place a new order for the item you wish to receive.
For more information, or if you have any questions, please reach out to our customer service team at cs@yourstruly.com

