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GET PHP10,000 ON EACH ITEM FOR YOUR FIRST PURCHASE
GET PHP10,000 ON EACH ITEM FOR YOUR FIRST PURCHASE
GET PHP10,000 ON EACH ITEM FOR YOUR FIRST PURCHASE

Return, refund and exchanges policies

At Yours Truly, we want you to love every purchase, but we understand that sometimes things don't work out.

Returns:
We accept returns within 30 days from the date of purchase. Items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact our customer service team, and we will guide you through the process.

Refunds:
Once your return is received and inspected, we will issue a refund to the original payment method. Please note, shipping costs are non-refundable, and return shipping is at the customer’s expense unless the item is damaged or defective.

Exchanges:
If you'd like to exchange an item for a different size or color, please follow the return process and place a new order for the item you wish to receive.

For more information, or if you have any questions, please reach out to our customer service team at cs@yourstruly.com